Shipping, Returns & Exchanges
Shipping Policy
I am are committed to providing a smooth and timely shipping experience. Please review Sown Of The Earth's shipping details below:
Processing Time
- Orders are processed within 1-3 business days. You will receive an email confirmation once your order is on its way.
- Please note that processing times may be extended during holidays or promotional periods.
Shipping Rates & Delivery Times
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
Shipping rates are calculated at checkout based on your location and the shipping method selected.
*Free shipping on orders 350$ or more*
International Shipping
- I currently ship to select international destinations. Shipping rates and delivery times vary by location and are calculated at checkout.
- Please note that customs fees, duties, and taxes may apply to international orders, and customers are responsible for these charges.
Order Tracking
- Once your order ships, you will receive a tracking number to follow your shipment’s progress.
Lost or Delayed Shipments
- If your package is delayed or lost in transit, please contact me at orders@sownoftheearth.com
- I will work with the carrier to resolve the issue as quickly as possible.
Thank you for supporting my small business! If you have any questions about my shipping policy, please don’t hesitate to reach out.
Return Policy
I want you to absolutely love and cherish your purchase. If you’re not fully satisfied and would like to make a return within 30 days of purchase, please follow these simple steps:
1. Initiate the Return
- Contact me within 30 days of receiving your order to initiate a return. Let me know your order number and reason for the return, and I would love to assist in getting you a refund or helping you with an exchange to find something you feel incredible in.
2. Receive a Prepaid Return Label
- Once your return is approved, I’ll send a prepaid return label to your email.
- Simply print the label, package your item securely, and drop it off at the designated carrier location.
- *Shipping from original order will not be refunded & will be deducted from item refund, but return shipping for you to ship the item back to me will be on me.*
3. Processing Your Return
- Once I receive the returned item in its original condition, I’ll process the refund, minus original shipping cost, within 3-5 business days.
- You’ll receive a confirmation email when the refund is complete.
4. Exchanges
- For exchanges, please follow the same process. Let me know which item you’d like in exchange, and I’ll be happy to accommodate if the item is available!
Important Notes
- Items must be unworn, unwashed, and in their original condition to qualify for a return.
- If you have any questions or need assistance with your return, please reach out to me at Orders@Sownoftheearth.com
Heirloom Pieces
Linen is a timeless fabric known for its durability and beauty that deepens with age. Each piece I create is designed to be cherished, becoming softer and more luminous over time. By choosing high-quality linen and natural dyes, I am to craft heirloom garments that can be passed down, carrying stories and memories through generations.